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CASE STUDY
"Our problem was spending so much time providing TOO much information and distributing it to our board in a timely manner."
- Michelle Hovdesven, Director of Stakeholder Relations High Plains Bank
The Customer
High Plains Bank is a community-focused financial institution committed to delivering exceptional banking services and fostering relationships with its stakeholders.
Industry: Banking
The Problem
High Plains Bank was drowning in board prep. Their board decks had ballooned to over 250 pages—a mountain of content that was overwhelming for board members to digest and review. Stakeholder Relations Director Michelle Hovdesven and her team knew there had to be a better way to present information in a more concise, interactive, and actionable format.
The Solution
By adopting Zeck, High Plains Bank transformed their approach to board prep and meetings, cutting down the board decks by 75%. Zeck provided an intuitive, easy-to-read experience for board members, allowing for efficient pre-meeting feedback and deeper in-meeting conversations.
The Benefits
Pre-meeting prep time dropped from 16 hours to just 4 hours and using the commenting and interactive feedback features, board members are more engaged and prepared.
Why High Plains Bank came to Zeck
The ever-growing size of their board decks had become an unmanageable challenge for Michelle and her team. Preparing for meetings meant hours of gathering, organizing, and formatting—only to produce materials that were difficult for board members to digest.
“We knew we had an issue with the amount and format of information we were providing to our Board, hovering around 250+ pages!” Michelle said. “It was time for a change.”
Zeck forced the team to rethink their content—condensing it into a relevant, digestible format. The result? Board meetings shifted from being bogged down by information overload to focusing on strategy and key decision-making topics.
Transforming Meetings and Beyond
High Plains Bank’s success with Zeck didn’t stop at board meetings. The platform is now used across their 8 Board-Level Committees, as well as for internal presentations to employees. Instead of using other more archaic tools, they leverage Zeck for interactive feedback sessions, saving time and fostering collaboration.
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Moving to Zeck forced us to evaluate the content, resulting in a condensed, relevant presentation that our board can digest and weigh in on prior to the meeting with the comment features. In turn, this elevates the conversations at our meetings to focus on key strategy topics
- Michelle Hovdesven, Director, Stakeholder Relations
Board Members Love Zeck
According to Michelle, the board members are some of Zeck’s biggest fans. “They prefer the website-like, super clean format with clickable live links. It makes it so much easier for them to navigate all this ho-hum boring bank statistics, financials, etc.”
Unexpected benefits
Zeck’s impact extended beyond solving the initial challenges. “The ability for the pre-meeting, interactive feedback/commentary between our Board Members and our employee stakeholders has created the opportunity for richer conversations,” Michelle noted. “We’re not just saving time; we’re creating more meaningful dialogue.”
From regulatory tracking to board-level committee meetings, High Plains Bank continues to find new ways to leverage Zeck, ensuring their focus remains on strategy and collaboration, rather than administrative hurdles. High Plains Bank has even created specialized folders within Zeck for regulatory policies and reports, making it easy to manage ongoing compliance requirements.